We are happy to advise you

Do you have any questions? We would be pleased to assist you! 

SHOP-HELPLINE
+49 ​(​0​)​ 89 / 21 11 72 71
Mon - Thu: 09:00 a.m. - 05:00 p.m. & Fri: 09:00 a.m. - 02:00 p.m.
 
CLINIC-HELPLINE  
+49 ​(​0​)​ 89 / 21​ ​02​ ​04​ ​82
Mon - Fri: 10:00 a.m. - 06:00 p.m.

* 0.13 euros from German landlines 
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Shipping costs and delivery


The delivery is made by UPS. Depending on the shipping method, delivery takes up to 5 days.
The following shipping costs apply.


within Germany:

UPS Standard: €9.00 - delivery time 2-3 working days if order is placed by 3:00 p.m.

UPS Express: €19.00 - delivery time 1 working day if order is placed by 3:00 p.m.

UPS Standard reduced: €4.50 - delivery time 2-3 working days if order is placed by 3:00 p.m.*

 
*Price only applies to individual care product orders. If products from other product groups are ordered at the same time, shipping costs within Germany are €9.00.
 
Blitz Kurier Munich: €15  (delivery within 3 hours)
 
 

within the EU (except Switzerland):

 

UPS Standard: €10.00 - delivery time 2 working days if order is placed by 3:00 p.m.

UPS Express:   €25.00 - delivery time 1 working day if order is placed by 3:00 p.m.

 
 
 
Delivery is free for orders over €500 with UPS Standard.