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SHOP-HELPLINE
+49 ​(​0​)​ 89 / 21 11 72 71
Mon - Thu: 09:00 a.m. - 05:00 p.m. & Fri: 09:00 a.m. - 02:00 p.m.
 
CLINIC-HELPLINE  
+49 ​(​0​)​ 89 / 21​ ​02​ ​04​ ​82
Mon - Fri: 10:00 a.m. - 06:00 p.m.

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Data protection

 
1 Liability notice
 
While we carefully monitor the content of external websites linked to, we accept no liability for such content. The operators of the websites linked to are exclusively responsible for their content.
 
The operator, Allude GmbH,
represented by Andrea Karg,
address: Seitzstr. 8, 80538 Munich,
 
hereinafter only referred to as the "Operator", ensures that your personal data will be protected in accordance with data protection legislation and that the statutory provisions will be adhered to. Any personal data will be collected on this website only to the extent this is technically necessary to run the online services. You data will never be sold or passed on to third parties, provided third parties do not judicially enforce it. 
 
 
2 User data / personal data / nicknames
 
Below we provide an overview of which data are collected for which purpose:
 
Invoice and delivery address, email address, to send order confirmations and invoices
The location, to determine the region in which the order was placed
Date of birth (if provided voluntarily), to obtain demographic data about our users and to tailor our services to specific age groups.
Other voluntary data are collected to facilitate communication for potential customers and to give us an idea of who you are. (These data do not have to be provided and are entirely voluntary. Users can decide for themselves which data to provide.)
 
For technical reasons, the software of our website stores all the information that you have voluntarily provided through the forms (e.g. when you register, when you make comments, etc.). This in particular applies to links, comments, email addresses and other information and content provided voluntarily and which you knowingly transmit. You may choose to provide made-up data. If our offerings are abused or attacked or if illegal content is published the transmitted data will be passed on under court order. 
 
The information/emails transmitted using the contact form will also be stored on a local PC using an email program (to enable us to document the communication and respond to questions more promptly). We will immediately delete these emails upon receipt of a written request. 
 
 
3 Google Analytics
 
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow the analysis of the use of the website. The information about how you use this website that is generated by a cookie (including your IP address) is  transmitted to a server of Google in the US and stored there. Google will use this information to analyse how you use the website, to generate reports about website activities for the website operator and to provide further services associated with the use of the website and of the Internet. Google may pass on this information to third parties if this is legally required or if third parties process these data on behalf of Google. Under no circumstances will Google associate your IP address with other data stored by Google. You can prevent the installation of the cookies by selecting the appropriate settings in your browser; please note, however, that in this case it is possible that you will not be able to use all the functions of this website. By using this website you agree to the processing of the data collected about you by Google in the manner and for the purpose outlined above.
 
 
4 Server log data (log files) 
 
For technical reasons the Operator of this website automatically collects and stores server log data transmitted by your browser:
 
Operating system
Browser type/ version
Referrer (URL of the page from which the page was accessed.)
IP address (spam protection, unique identification)
Date/time of day of your visit
 
The data stored by the server cannot and will not be assigned to an individual. The log data will be automatically deleted after 3 months or following statistical analysis. The server log data are essential to ensure the security and protection of this website. Thank you for your understanding.
 
 
5 Cookies
 
The Operator of the website or the software installed on the server uses cookies. Cookies only store your login information and cannot harm your computer. You can set the length of time cookies are stored in your user profile and you can delete cookies from your computer yourself at any time. Cookies are technically necessary to verify you as a registered user. 
 
 
6 Update information / Operator information / advertising / newsletter
 
If you have provided your email address and subscribed to the newsletter, the Operator of this website will send you information. You can unsubscribe from the newsletter at any time on the Operator's website (www.allude-cashmere.com). Except for your first name, surname and title, no other personal data will be collected with your email address. 
 
 
7 Right of access to information
 
You have the right to access information about your personal data stored by us, their origin and their recipients, as well as the purpose of storing such data. Please contact us in writing using the contact details in the legal notice. In order to be able to receive this information, you have to identify yourself as the person about whom the information is to be provided, or prove that your are authorised to obtain such information about a third person.