We are happy to advise you

Do you have any questions? We would be pleased to assist you! 

+49 ​(​0​)​ 89 / 21 11 72 71
Mon - Thu: 9 am - 5 pm & Fri: 9 am - 2 pm
+49 ​(​0​)​ 89 / 21​ ​02​ ​04​ ​82
Mon - Fri: 10 am - 2 pm & 3 pm- 6 pm

* 0.13 euros from German landlines 



Luxus Care

Only the best for the best: as the highest quality natural material in the world, cashmere has to be taken care of using only the finest products. Double pilling and a unique treatment with the ALLUDE CONDITIONER are what your cashmere favorites need to always look like new.

from 25,00 €
  • Washing
    Every cashmere piece is taken care of by using hand wash program in Miele washing machines of the highest quality.
  • Conditioner

    For an extra care our experts use our ALLUDE CONDITIONER.

  • Drying
    Your freshly washed cashmere favorite is air-dried on a soft towel.
  • Streaming

    We will optically freshen-up your cashmere favorite by carefully steaming it in order to bring your bellowed piece back into its perfect shape.

  • 2x Depilling
    All of the pill balls and loose fibers are thoroughly removed by hand, using our special cashmere pilling comb.
    2x Depilling
  • Refreshing

    We developed a special ALLUDE REFRESHER to assure an instant freshness for your cashmere favorites. Ideal for the time in between washings or when traveling.

Only pieces made from at least 30% cashmere. Please book a separate care package for each piece of clothing.
  • Flag up any damages
PRICE: 25,00 € Incl. 19% VAT, plus shipping costs
  • How do i send to the cashmere clinic?
    1. Pack your Cashmere favorite carefully into a parcel
    2. Add your order confirmation
    3. Send your parcel to the following Address:
    4. Allude GmbH
      Daglfinger Straße 67
      81929 München
    5. Once your parcel has arrived we will send you a receipt by e-mail
    6. Our experts will immediately start to treat your garment*

    *if you pay by cash in advance the treatment will start upon reception of payment
    How do I send to the Cashmere Clinic?
  • How do we return the 
    1. Completeion of repairs
    2. Your Cashmere favourite will be carefully placed into a parcel 
    3. The parcel will be send with UPS
    4. You will receive a tracking number to track your parcel 
    5. Your parcel will arrive within 2 to 3 days
    How can I send back an order?
  • How the Cashmere Clinic works
  • Contact

    Christophstrase 6
    80538 München
    e-mail: cashmere-clinic@allude.de
    +49 (0) 89 / 210 204 82

    Business hours:
    Mo. - Fr. 10 am - 6 pm
    Other appointments by arrangement

    Tel: +49 (0) 89 / 21 11 72 71
    Questions? Please contact us