We are happy to advise you

Do you have any questions? We would be pleased to assist you! 

SHOP-HELPLINE
+49 ​(​0​)​ 89 / 21 11 72 71
Mon - Thu: 9 am - 5 pm & Fri: 9 am - 2 pm
 
CLINIC-HELPLINE  
+49 ​(​0​)​ 89 / 21​ ​02​ ​04​ ​82
Mon - Fri: 10 am - 2 pm & 3 pm- 6 pm

* 0.13 euros from German landlines 
0

First aid in case of pest attack
(moths and various other beetles)
must be provided at home.

This means that the clothes will freeze for two weeks and then be washed,
after which you can give the clothes to us.


PRICE: 27,00 € Incl. 19% VAT, plus shipping costs
  • How do i send to the cashmere clinic?
    1. Pack your Cashmere favorite carefully into a parcel
    2. Add your order confirmation
    3. Send your parcel to the following Address:
    4. Allude GmbH
      Daglfinger Straße 67
      81929 München
    5. Once your parcel has arrived we will send you a receipt by e-mail
    6. Our experts will immediately start to treat your garment*

    *if you pay by cash in advance the treatment will start upon reception of payment
    How do I send to the Cashmere Clinic?
  • How do we return the 
    shipment
    1. Completeion of repairs
    2. Your Cashmere favourite will be carefully placed into a parcel 
    3. The parcel will be send with UPS
    4. You will receive a tracking number to track your parcel 
    5. Your parcel will arrive within 2 to 3 days
    How can I send back an order?
  • How the Cashmere Clinic works
  • Contact

    Christophstrase 6
    80538 München
    e-mail: cashmere-clinic@allude.de
    +49 (0) 89 / 210 204 82

    Business hours:
    Mo. - Fr. 10 am - 6 pm
    Other appointments by arrangement

    Helpline
    Tel: +49 (0) 89 / 21 11 72 71
    Questions? Please contact us