We are happy to advise you

Do you have any questions? We would be pleased to assist you! 

+49 ​(​0​)​ 89 / 21 11 72 71
Mon - Thu: 9 am - 5 pm & Fri: 9 am - 2 pm

+49 ​(​0​)​ 89 / 21​ ​02​ ​04​ ​82
Mon - Fri: 9 am - 2 pm & 3 pm- 6 pm
* 0.13 euros from German landlines 

First aid in case of pest attack
(moths and various other beetles)
must be provided at home.

This means that the clothes will freeze for two weeks and then be washed,
after which you can give the clothes to us.



Basic Care

Our entry-level program is suitable for all those who want to treat their cashmere favorites well. The procedure is based on using ALLUDE CARE SERIES products, which were developed particularly for maintaining the quality of the finest natural yarn. To assure your valued investment pieces will stay in an immaculate condition, we recommend giving them into professional hands regularly.

15,00 €
  • Washing
    Every cashmere piece is taken care of by using hand wash program in Miele washing machines of the highest quality.
  • Drying
    Your freshly washed cashmere favorite is air-dried on a soft towel.
  • Streaming

    We will optically freshen-up your cashmere favorite by carefully steaming it in order to bring your bellowed piece back into its perfect shape.

  • Refreshing

    We developed a special ALLUDE REFRESHER to assure an instant freshness for your cashmere favorites. Ideal for the time in between washings or when traveling.

Only pieces made from at least 30% cashmere. Please book a separate care package for each piece of clothing.
  • Flag up any damages
PRICE: 0,00 € Incl. 19% VAT, plus shipping costs
  • How do i send to the cashmere clinic?
    1. Pack your Cashmere favorite carefully into a parcel
    2. Add your order confirmation
    3. Send your parcel to the following Address: 
      Allude Cashmere Clinic
      Christophstraße 6
      80538 Munich
    4. Once your parcel has arrived we will send you a receipt by e-mail
    5. Our experts will immediately start to treat your garment*

    *if you pay by cash in advance the treatment will start upon reception of payment
    How do I send to the Cashmere Clinic?
  • How do we return the 
    1. Completeion of repairs
    2. Your Cashmere favourite will be carefully placed into a parcel 
    3. The parcel will be send with UPS
    4. You will receive a tracking number to track your parcel 
    5. Your parcel will arrive within 2 to 3 days
    How can I send back an order?
  • How the Cashmere Clinic works
  • Contact

    Christophstrase 6
    80538 Munich
    e-mail: [email protected]
    +49 (0) 89 / 210 204 82

    Business hours:
    Mo. - Fr. 10 am - 6 pm
    Other appointments by arrangement

    Tel: +49 (0) 89 / 21 11 72 71
    Questions? Please contact us